Shipping policy

# Shipping Policy

## Shipping Locations
We currently ship orders to the United Kingdom only. We do not offer international shipping to other countries or regions at this time.

## Order Processing Time
All orders will be processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

## Shipping Time
Standard shipping：10‑18 business days from the date your order is dispatched.
Please note that delivery times are estimated and not guaranteed. Delays may occasionally occur due to courier issues, weather conditions or customs events, which are outside our control.

## Shipping Cost
Shipping fee will be displayed at checkout before you complete your payment.
We may offer free‑shipping promotions from time to time according to campaign rules.

## Shipping Address
Please double‑check your full delivery address, including street name, house number, city and postcode before placing your order.
We are not responsible for non‑delivery caused by incorrect or incomplete address information provided by customers.

## Order Tracking
Once your parcel is dispatched, a tracking number will be sent to your registered email.
You can track your shipment status online with the provided tracking code.

## Contact
If you have any questions regarding shipping, please contact us:
KONIG ENTERPRISES LIMITED
Albany House, 11 George Street West, Luton, United Kingdom, LU1 2BJ
+44 7549415395
Email: oksyphdz8@outlook.com